Wear the mask at all times when guests are in public areas of the hotel.
Body temperature control.
Leave the suitcases to the receptionist for disinfection.
Respect the social distancing of at least 1 meter and a half with the Apart-Hotel staff.
You must respect all the signs proposed by the establishment.
You will inform the reception area if you want them to make the cleaning and disinfection of your apartment.
We have alcohol gel for proper hand disinfection on each floor.
If you want your clothes washed the hands , put them in the bag that we have arranged for you in the closet.
If you find symptoms of COVID, inform reception area to start the protocol.
The restricted public areas for the guest are: linen trades, dining room, luggage storage room.
For the day you are going to check out, you will inform the reception by phone in advance of your departure, so that the staff has everything ready.
Before leaving the room please wash, at least 20 seconds.
Regarding cleaning, our process is to disinfect before and after the entrance of the personnel to the apartments WITH OZONE AND QUATERNARY AMMONIUM, properly using the necessary equipment for that purpose, we daily control the symptoms of our personnel.
Bedding is also treated with chlorine and hot temperatures, taking due care in their transfer.